This policy explains how Web Studio Sussex ("we", "us") handles personal information collected through this website. We are the controller of that information under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
For privacy questions, send us a message through our contact page.
What we collect
When you use our contact form, we collect your name, email address, phone number (if you give it) and your message. We use this only to reply to your enquiry and, if you become a client, to provide our services.
When you use our free SEO audit tool, your browser sends the web address you type in to this website's own server. Our server then fetches that one page (following up to 3 redirects) to run the check. If the speed test is switched on, our server also sends the web address to Google PageSpeed Insights to get a speed score. Your IP address is not passed on to the site being checked or to Google, and nothing you enter or the report we produce is stored.
When you browse the site, we use Cloudflare Web Analytics to count visits and see which pages are popular. No cookies are involved, and you aren't followed around the web.
Our lawful basis
We handle enquiry details on the basis of our legitimate interest in replying to people who contact us, and, where you become a client, to take steps towards or perform a contract with you.
Who we share it with
We do not sell your information. We use a small number of service providers to run this website, including Cloudflare (hosting, security, analytics and email delivery) and Google (PageSpeed Insights, which receives only the web address checked with our SEO audit tool, when the speed test is switched on). They process data on our behalf and under their own data protection terms. Some providers may process data outside the UK, with safeguards in place as required by UK law.
How long we keep it
Enquiries that don't turn into a project are deleted 12 months after we receive them. If you become a client, we keep your client records for 6 years, because tax rules require it.
Your rights
You have the right to ask for a copy of your information, to have it corrected or deleted, to object to or restrict how we use it, and to ask for it to be transferred. To use any of these rights, contact us through our contact page.
If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Changes
We may update this policy. The date at the top shows when it last changed.